Have questions? Milo has answers.

Here are some common questions on Milo and our free software, Milo Fetch. If you don't see what you're looking for here, feel free to drop us a line.

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Local Retailers | National and Regional Retailers



Local Retailers FAQ

I already have a website for my store. Why do I need Fetch?

Products listed through Fetch are visible to millions of shoppers around the Web—and around the globe. Even if you already have a website, Fetch helps showcase your unique selection of merchandise to a greater number of people. Sharing your inventory with millions helps drive new customers to both your website and your retail store. It's a win-win.

How long will it take to install Fetch?

We know you're busy. Installing Fetch takes less than 15 minutes and only requires that you have a compatible point-of-sale (POS) system on your computer.

Is my POS system compatible with Fetch?

Fetch is currently compatible with the following retail POS systems:
  • Intuit QuickBooks Point of Sale™ (v6–v10)
  • Intuit QuickBooks Pro Premiere and Enterprise™
  • Microsoft Dynamics Retail Management System Point of Sale™
  • Retail Pro™ (v8 and v9)
  • Comcash Point of Sale™ (v8, 2009)
We're adding support for new POS systems every month. If you don't see your POS software on this list, contact us and we'll let you know once we are compatible with your software.

Can Fetch work with my online store?

No, Fetch will only work with brick-and-mortar stores with supported POS systems.

When will my inventory appear on Milo.com?

It takes 24 hours after installation for your inventory to become available on Milo.com.

Are you going to change things in my POS system?

No! We will only use information that is already available through your POS system.

How will my inventory information be used?

Your inventory information will only be displayed to shoppers on Milo.com and affiliated partner sites in the form of price and availability. Your privacy is our highest priority and we'll never sell your information to your competitors or anyone else. Please review our privacy policy for complete details.

How much does Fetch cost?

Fetch is a free product designed for small and medium-size retailers. Premium Milo products and services designed to further enhance your business may become available in the future.

I installed Fetch but keep seeing this pop-up window. What is it?


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This is your Quickbooks POS system asking for your permission to allow Fetch to access your inventory information. Click "Yes, Always" and it will not prompt you in the future. And don't worry— Fetch only reads from your inventory system. It will never overwrite your data.



National and Regional Retailers FAQ

Coming Soon!

Contact us at bizdev@milo.com
Feel free to contact us anytime. fetchsupport@milo.com

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