Will the future be filled with flying cars, automated shopping carts, mirco-chipped credit cards and mall employees with artificial intelligence? Only time will tell but, in the meantime, we have our imaginations.
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I enjoyed the mix of humour with the predictions, it helps to reinforce that shopping is fun and entertaining. There are so many innovations that will continue to evolve the shopping experience… Augmented Reality, Near Field Communication, Dynamic Analytic tools that will tailor digital signage promotions to the immediate audience. All of these things will help to drive a “value exchange” between the consumer and their retailer.