Brother MFC-9970CDW All-In-One Laser Printer

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Product Details

Color Laser All-in-One with Wireless Networking and Duplexing.

The MFC-9970CDW color laser all-in-one combines print, copy, scan and fax in one powerful device. It produces high-impact color output at impressive print and copy speeds of up to 30ppm and offers fl exible connectivity with its Wireless, Ethernet and USB interfaces. This all-in-one features a 5" Color Touch Screen Display and automatic duplex print/copy/scan/fax. Optional high yield toner cartridges are available to help lower your operating costs - making this all-in-one the ideal choice for a business or workgroup.

  • 4-in-1: print, copy, scan, fax
  • Prints up to 30 ppm black or color (mfr specs)
  • Built in 10/100 Ethernet, wireless 802.11b/g, and USB 2.0 interfaces
  • Automatic Duplexing (two-sided) Print/Copy/Scan/Fax
  • Up to 2400 x 600-dpi resolution
  • 300-sheet standard paper capacity (expandable)
  • 50-sheet multi-purpose tray for envelopes and letterhead
  • Up to 50-sheet ADF (Automatic Document Feeder)
  • Monthly duty cycle of up to 60,000 pages
  • Approx. 16 seconds to print first page (color and mono)
  • 5" Color Touch Screen Display
  • 33.6Kbps Super G3 fax modem
  • 256MB RAM memory, expandable to 512MB
  • 20.9"H x 19.3"W x 20.7"D, 62.8 lbs.
  • 1-Year mfr. limited on-site warranty
  • USB cable sold separately

What's in the Box

Brother MFC-9970CDW Printer
(1) TN310BK Standard Yield Black Toner Cartridge (Yields approx. 2,500 pages)
(1) TN310C Color Toner Cartridge (Cyan), TN310M Color Toner Cartridge (Magenta), TN310Y Color Toner Cartridge (Yellow) (Yield approx. 1,500 pages each)
DR310CL Drum Unit (Yields approx. 25,000 pages)
Installation and Documentation CD-ROMs
AC Power Cord
Quick Setup Guide and Basic User's Guide


General Features
Color Black/Gray
Display 5" Color Touch Screen
Memory 256MB (Expandable to 512MB)
Color Print Resolution Up to 2400 x 600 dpi
Black Print Speed 30 ppm maximum black print speed
Color Print Speed 30 ppm maximum color print speed
Scanner Type Flatbed
Color Scan Depth 48-bit
Optical Scan Resolution 1200 x 2400 dpi
Interpolated Scan Resolution 19,200 x 19,200 dpi
Maximum Copying Speed (Black/Color) 30 cpm
Copy Reduction/Enlargement 25 % - 400 %
Fax Transmission Speed 33.6 Kbps
Fax Memory Up-to 500 page fax memory
Fax Features Ou-of-Paper Reception; External TAD Interface; Auto Fax Reduction (for fax receiving); Fax Forwarding; Automatic Redial, Dual Access, Fax/Telephone Switch; Duplex Faxing
Duplex Printing Yes
Automatic Document Feeder 50-sheet Automatic Document Feeder
Supported Media Sizes Letter, Legal, Executive, Folio, A4, A5, B6
Supported Paper Weight Supports 16 to 43 lb media
Input Capacity (1) 300-sheet paper tray, (1) 50-sheet multipurpose tray
Output Capacity 150-page output bin
Optional Paper Trays Optional 500-sheet tray
Duty Cycle 60,000 pages per month
Interface Hi-speed USB 2.0, 10/100 Nework; 802.11b/g Wireless
Networking Capability Yes
Wireless Capability Yes
Language Simulation PCL-6, BR-Script 3
Supported Windows Operating Systems Microsoft Windows
Supported Macintosh Operating Systems Mac OS X
Sound Emission 57dB
Power Required AC 110/120 V ( 50/60 Hz )
Power Consumption 615 Watts
Dimensions (WxDxH) 19.3" x 20.7" x 20.9"
Weight 62.8 lbs.
Replacement Toner Cartridge TN310BK, TN310C, TN310M, TN310Y, TN315BK High Yield, TN315C High Yield, TN315M High Yield, TN315Y High Yield
Replacement Consumables DR310CL Drum Unit
Manufacturer Warranty 1 Year Limited Warranty
What's in the Box MFC-9970CDW All-in-One, 1 x TN310BK Standard Yield Black Toner Cartridge ( up to 2,500 pages), 1 x TN310C/TN310M/TN310Y (up to 1,500 pages each), 1 x DR310CL Drum Unit (up to 25,000 pages), Installation CD-ROM, AC Power Cord, Quick Setup Guide and Basic User's Guide

Reviews (90)

  • Finally something that works
    1 year, 10 months ago at Staples
    Rochester, NY

    5.0 / 5.0

    Great printer, easy set up and no problems

  • Runner with Many Hats
    1 year, 10 months ago at Staples
    Phoenix, AZ

    4.0 / 5.0

    Pleasantly surprised by the quality of print.

  • Susan with terrible office skills
    1 year, 10 months ago at Staples
    Duluth, GA

    4.0 / 5.0

    I've owned a Brother MFC-9840CDW printer for personal use, I was satisfied with it, I purchased MFC-9970 CDW for office, it improved color printing and scanner function. I used to hold each invoices to scan almost over 30 pages with MFC 9840 CDW,because it has jammed papers. But now, I load invoices and let it scan without jamming, no touch!.
    The touch screen is cool.
    Only thing I should mention, the plastic material looks chiefer than MFC 9840 CDW and less durable.

  • Hal
    1 year, 12 months ago at Staples
    Dana Point, CA

    5.0 / 5.0

    Worth the money,found it on sale.

  • Financial Consultant
    2 years, 1 month ago at Staples
    Issaquah, WA

    1.0 / 5.0

    I bought this model and had to replace it within 9 months of purchase, which was covered under the extended warantee (NO PROBLEM). However, when I took the hi-capacity cartridges from the old machine (which were only 20% used) the machine wouldn't accept them,so I had to buy new ones at almost $150 each. The company said there is a tag inside the machine and on the cartridges that does not allow you to transfer a partially used cartridge, and I could not reset either the cartridge or the printer, the only solution was to buy all new cartridges.

  • Missy
    2 years, 2 months ago at Staples
    Temple, TX

    5.0 / 5.0

    Best purchase I could have made.

  • NJCC Webmaster
    1 year, 6 months ago at Staples
    SV, AZ

    3.0 / 5.0

    This printer has great admin controls but it is very slow to warm up and takes too much time between print jobs. It does not meet the specifications listed on the data sheet.

  • Dan
    2 years, 2 months ago at Staples
    Turlock, CA

    5.0 / 5.0

    We use this printer for both business and personal use. I just upgraded from the Brother MFC 9840CDW. Both machines offered wireless connectivity, but the new Brother iPrint App allows easy printing from an iPhone or iPad...this was a big plus. This printer is faster and quieter than the 9840 ( which I also thought was a good printer BTW). The MFC-9970CDW has been in service for 3 weeks now and we are very satisfied. Prints quickly (30 ppm) and quietly. I was impressed with the scan speed improvements even at highest resolution. Staples delivered at no added cost in one day...nice. . No complaints at this point.

  • SherylW
    2 years, 8 months ago at Staples
    Phoenix/Prescott, AZ

    5.0 / 5.0

    We did a lot of research before buying this and found it to be the most cost efficient. Now that we have used it, we also love it's features and quality. We would definitely buy it again.

  • Roughrider
    2 years, 8 months ago at Staples

    5.0 / 5.0

    This printer was somewhat pricey, but in the end I got a $100 off coupon which made it very competitive. Huge box for a large all-in-one.
    Set up was easy, toner is easy to change, print quality is good, ease of use good. Used this for a little less than a year and producing great quality. I use it to scan documents and photos, print, and copy. I have not used the iPrint and Scan yet, but plan to.

    High yield toner cartridges help to save money. Very reliable so far.

  • Felice
    2 years, 8 months ago at Staples
    Willow Grove, PA

    5.0 / 5.0

    I've had for a month and I have used all features (scanning, fax, copy) and have had no problems. Great for small business (childcare center). I would recommend to anyone.

  • Home office and family user
    2 years, 10 months ago at Staples
    westchester, ny

    5.0 / 5.0

    Needed to replace a Xerox MFP that no longer worked well with Mac and Windows 7 and needed a new drum. This Brother works perfectly with my home iMac, my work Dell, and my son's MacBook Pro. Very easy to setup on Mac. Harder on Windows 7, but I got it figured out. Scans to all of them. Prints from all of them. Goes to sleep quickly when not being used and is silent when asleep. Wakes up automatically pretty quickly when something is sent to it for printing. If it was sleeping, about a minute to get the first page out, but the rest are very quick. Very happy with it. Only negative was having to endure the very hard sell for the extended warranty that I did not want (those Staples sales people just wouldn't take no for an answer till i got visibly mad with them).

  • Office worker
    1 year, 1 month ago at Staples
    Los Angeles

    1.0 / 5.0

    I had an Epson Aculaser CX11NF, which died of old age. I got this Brother thinking it had the same high quality, same features. I became quite sad. The quality is very low, not good for photos, barely good enough for basic office color docs. Toner runs out FAST! To replace one color, you have to take all cartridges out and clean all wires. Otherwise, machine works fine. I wouldn't recommend it because the quality is too low. I was very disappointed, probably should've returned it.

  • lizzielizzard'
    1 year, 1 month ago at Staples

    2.0 / 5.0

    From the minute this 50-60 lb. gargantuan arrived, it was too late to return it. I'm ecologically-minded, so I converted the box it came in, into a small storage shed for my garage. There was no choice. Either you turn the box on its side and slide the thing out, turn it right side up and then straight lift it to a counter OR, you straight lift it from the box while it sits on the counter and while the thing is in your hands and in the air, slap shoot the box out of the way and lower the monster to the counter.

    THAT or you have to get a second person to help out. I know. All you guys who hang at the gym swear you set up this thing alone and easily, but I'd bet a lot of you really razored the box down the sides and slid it out onto the corner.

    Once you've done all this, it makes it mentally and physically unlikely you'll return it. Why would I think to return it? It does do everything it proposes in the ads except for that REAR FEED for envelopes thing, but what bothers me is that the whole market in copiers and printers avoids the 800 pound gorilla in the room.

    Why, why do you have to charge $70-$100 for a cartridge when you've made enough money of the frontside of this deal by charging almost $600 for the machine? (You don't have to go to Harvard B-School to know you give away the "razor" and let the customer spend a lifetime buying your "razor blades").

    Why, in this age of the 99% righteously complaining about being taken advantage of, does your company have to stick it to us (and I'd guess most of us who actually buy the machines and the cartridges on our credit cards are not the 1%) on the front-end and back-end?

    The final straw was when I had one big job after another requiring just black print. There is some counter in this machine that counts copies, and doesn't discern color vs B/W, and when I used up the black ink cartridge, the three color cartridges declared themselves used up. I actually replaced them in addition to a new black cartridge in order to get my job done. I couldn't get another printer or seemingly, get Brother to help me fix this printer, in the time I had. Then, I had to replace all the color cartridges again, in order to fulfill my jobs on time.

    There is a setting somewhere on this thing where I stated I wanted all B/W printing, but I can't see where that is respected. I was told that all colors were used to made black print, not just the black cartridge.

    Also, ask the company what the industry standard is for "page of print". I couldn't believe it when I was told it was the amount of black print, not on a full page of print, but that of ONE paragraph of approximately 140 characters. Are you kidding? That cuts down the touted 500 pages of print per cartridge to what I would consider about 125 pages of print.

    I read the regular User's Manual and the Advanced User's Manual. No mention is made, that I can see, that would allow me to just use the black cartridge, but if there is, I'll just have a whole stack of color cartridges for that future job needing them. I've asked the company. No answer.

    If I get a sufficient answer, and the company help quickly and easily solves the problem, I'll rewrite this review. I've used Brother MFC for ages and loved them. Please prove me wrong.

    Unfortunately, what I'm getting is fear of touching this machine. It's like the hotel room mini-bar of unsuspecting expense. So, if you think of this machine as being economical, my question in the title of this review is answered. Someone else is paying for your cartridges, not you.

  • The Hammer
    3 years ago at Staples
    Hilton Head, SC

    4.0 / 5.0

    We were very happy with this product and recommend it highly, BUT if you have a business and are faxing things routinely (and the fax numbers you are dialing happen to be busy) you spend a lot of time babysitting the printer.

    I can't believe that anyone in this day and age doesn't include that function. Even cheapo faxes can do that! It broke my heart because otherwise, this was a nice printer.

  • Tech Junky
    3 years, 1 month ago at Staples
    Bridgewater, NJ

    4.0 / 5.0

    When the product arrived the back cover was "defective" [...] Overall I'm pleased with the quality of the printing. The color is good for every day use. The printer is large, however, I don't consider it any bigger than many other printers on the market. Its noise level is comparable to most laser printers on the market. There are a few parts that seem a bit flimsy, however, overall it appears to be solid machine. I found the setup to be straight forward, however, I'm somewhat technical so it may not be so easy for someone who is not. I do wish they made it easier to setup speed dial numbers and email addresses. Overall the functionality it provides meets our business needs perfectly.While its not perfect the 9970CDW is a great MFC for workgroups. I gave it 4 stars (unfortunately 4.5 stars isn't an option) because of a few parts being a bit flimsy, however, I would certainly purchase another one if we need another MFC.

  • Small Business Owner
    3 years, 1 month ago at Staples
    Los Angeles, CA

    5.0 / 5.0

    I bought this printer when my old HP 2840 died, and was very pleased with the ease of set-up (haven't tried the wireless yet). I really like the duplex printing feature, which is very fast! Looks nice, easy interface, and very quiet, too. The color quality isn't so great (not the best printer for photos or glossy brochures); the reds are a little orange, etc. Great printer for my small business.

  • officemgr195
    3 years, 1 month ago at Staples
    Albany, NY

    5.0 / 5.0

    Why waste your time with large copiers on wheels? Why depend on a service to show up? This machine does the job. You own it. Simple. End of Story. There is no need to have a large copier when this does the same thing, and then some. The Automatic Duplexing system is GREAT. No more guessing and manually printing double sided documents. It will produce 30ppm in black and/or color. The touch screen is also a great feature. You will feel like you are using a commercial machine at a printing store while being "in the comfort of your own business".

  • Tim M
    1 year, 1 month ago at Staples
    Nekoosa, WI

    5.0 / 5.0

    I have always owned HP products but have recently been experiencing more problems that usual. I was told Brother is the way to go. This printer was easy to set up and start using. We do a lot of two sided printing and copying in our office. It does both very quickly and clearly. Right now, I feel like this was good decision. Will wait to see how long toner cartridges last...

  • END3
    1 year, 1 month ago at Staples

    1.0 / 5.0

    I bought this to replace a Dell that was dying and that I hated. This printer makes the worst photos I've ever seen. From both a mac and a PC platform. Even simple bar graphs are unimpressive with a grey shadow around them.

  • Charles the owner
    1 year, 1 month ago at Staples
    Alva, Oklahoma

    2.0 / 5.0

    color is not right, and got no help from salesperson, probably won't shop there again

  • ScottSue
    1 year, 2 months ago at Staples
    New Hampshire

    4.0 / 5.0

    Once we figured out the wi-fi(needed to really follow the instructions) we have been able to print and scan quickly and easily. Hoping this will last as long as our last printer did - over 10 years!

  • Therese
    1 year, 2 months ago at Staples
    Doylestown, Pa 18901

    2.0 / 5.0

    AS previously stated - product is probably good, however technical support is much lacking to be able to use it to its greatest potential.

  • NIS
    1 year, 3 months ago at Staples
    San Diego, CA

    5.0 / 5.0

    Can't go wrong with a Brother Printer!

  • Mike
    1 year, 3 months ago at Staples
    Long Beach, CA

    5.0 / 5.0

    This printer has to be one of the very best I've ever use. Excellent.

  • oggie_dog
    1 year, 4 months ago at Staples
    Santa Clarita

    4.0 / 5.0

    Overall, printer is very good. Once the data gets to the printer, print speed is great. Color is great, images sharp, and speed to print is good. Used this to replace a Brother Inkjet, happy that we purchase this replacement.

  • Bearcat
    1 year, 5 months ago at Staples
    Newport News, VA

    5.0 / 5.0

    True double-sided scanning and copying to go along with double-sided printing is a great time saver. Cartridges easy to install.

  • JW
    1 year, 7 months ago at Staples

    4.0 / 5.0

    Good Multi Funciton printer. Easy to set up. Only con I have so far is that the machine disables you Caller ID when attached to with a Telephone Answer Device (TAD). Bought as a replacement for a Canon MF8180C 8-2012. Used in an office setting.
    Very quiet. Good buy for the money.

  • Home business user
    1 year, 7 months ago at Staples
    South Carolina

    1.0 / 5.0

    Don't use this for printing color documents or color pictures, especially! It comes out horrible, blurry, and with this stupid pattern on top of the picture!! Do NOT buy this printer if you want to print anything in color!

  • Brian
    1 year, 7 months ago at Staples
    Santa Ana, CA. 92705

    5.0 / 5.0

    This may sound stupid but I really love this printer. This is the second one in our offices. Plugged in, restarted my Mac and there it is on our network. Wireless connection was perfect. I am not one to leave "feedbacks" but I really am happy with both of the Brother MFC Printers.